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- What type of computer do I need?
Answer: A computer running at least windows 98 with minimum of 64MB of RAM, 2.0GB Hard Drive and Network Card.
- Can I use the service with Apple or Linux?
Answer: Yes, as long as the computer you are using has a network card.
- How do I connect to my computer?
Answer: Technician will initially plug cables in and startup the service. It should work automatically when network cable is plugged into the box.
How do I get email?
Answer: Call our office (810-658-6476) or ask technician at time of install and we will setup an email account for you.
How do I add a Static IP address to my service?
Answer: Call our office (810-658-6476) and it will be added for an additional monthly fee. Service is activated immediately after payment is received
Can I connect more than one computer with the service?
Answer: Yes, you can either purchase a router from us or one of your local stores that carry them. Almost all routers are compatible.
With our service you already have a built in router and only need to purchase a switch which costs less so it would be beneficial to contact our office and speak with a representative. (810-658-6476)
- Can I use my Magic Jack or Vonage with your service?
Answer: Yes, but it may require an upgrade to run service smoothly because VOIP requires faster upload speeds. On some lower plans the service is automatically blocked to not cause problems.
- Can I use Skype with your service?
Answer: Yes, but it may require an upgrade to run smoothly. It's best to test it with your currently plan and see how it works before upgrading.
- Is there any special configuration that needs to be done to run VOIP service?
Answer: You might have to switch plans for service to work. Our technicians will configure the equipment to work with desired service.
- What are the minimum system requirements?
Microsoft Windows 98 Second Edition or higher or Macintosh-based operating system
64MB Ram, 2.0 GB Free Hard Drive Space, 500 Mhz Processor. (Note: These are minimum requirements and may hinder experience because computer will be slow.)
Ethernet card or USB port
(USB/Ethernet adaptor required)
IEEE 802.3 (10base-T) RJ 45Network
IP Ethernet Protocol